Welcome, this is the Privacy Policy (the “Policy”) for the mobile application known as Quicoo, the web site located at www.quicoo.com (including its sub-domains and mobile-optimized versions), along with any and all products and services owned, offered, or provided by Quicoo Technologies Ltd. (collectively referred to as “Quicoo”, and also referred to as “we”, “us”, “our”, or “its”).
This Policy supplements our Terms and Conditions of Use, as well as any other terms, guidelines, or policies made available by us from time to time, which are incorporated herein by reference.
Scope of this Policy
This Policy applies to the information collected through your use of our platform—including our downloadable mobile applications, website, and all related products and services. Terms such as “collect”, “use”, “process”, “store”, “treat”, and “disclose” refer to the handling of personally identifiable information (“PI”) and other data, including cookies and device identifiers.
PI refers to information that identifies or can be used to identify an individual, either directly or indirectly.
By creating an account or using our services, you consent to the collection, use, storage, transfer, and disclosure of your PI as described in this Policy.
Information You Provide to Us
When registering for a Quicoo account or using any of our features, you may be asked to provide:
Full name
Phone number
Email address
Physical address or location data
Government-issued ID (for service providers)
Profile photo
Payment information
Biography or short description
Professional licenses or certifications (if applicable)
Our Privacy Commitment
At Quicoo, we value your trust and are committed to protecting your data. Therefore, we follow these key principles:
We do not sell or lease your personal information to third parties.
We do not share your PI without your consent, unless required by law or for service delivery.
We secure your PI using industry-standard security protocols and technologies.
How We Use Your Information
We use your data to deliver, improve, and personalize your experience across the Quicoo platform. Examples include:
Facilitate bookings for rides, deliveries, home services, and other offerings through the app.
Enable service providers and users to connect and complete transactions.
Provide account management and customer support services.
Verify user identity and prevent fraud.
Send account notifications, password reset links, and important updates.
Offer promotions, discounts, loyalty rewards, and other marketing content (with your consent).
Analyze app usage to improve functionality and user experience.
Assist in resolving disputes between users and service providers. Dispute resolution is non-binding and mediated by Quicoo as a neutral third party.
Data Collection via Technology
When using Quicoo, we may automatically collect technical information such as:
Device type and OS version
IP address
Browser type and language
Location data (if GPS permissions are enabled)
Usage logs and activity data
Crash reports
App interaction metrics
This data helps us ensure the proper functioning of our platform, provide accurate service delivery, and improve our systems.
Your Privacy Choices
You may choose not to provide certain PI; however, this may limit your ability to use certain features. You can:
Modify your personal details from your profile settings.
Disable location tracking from your device settings.
Opt out of promotional emails via unsubscribe links.
Request account deletion at any time.
To completely stop using Quicoo, you may uninstall the app, delete your account, and cease usage of our web platform.